Geo-location checks are essential for ensuring compliance with regulatory requirements. These checks verify that you are located in a territory where betting is permitted. If you are not in an authorised location, you will receive an error message informing you that you cannot access your account or place bets.
Location Services
To access your account or place bets, you must enable Location Services on your mobile device or web browser.
Important Tip
Dependant on the device you are using to access your bet365 account, the process of activating your Location Services will differ. If you require any assistance, feel free to Contact Us.
bet365 app
If you are using the bet365 app on a mobile device, ensure you allow bet365 access to your location while using the app.
For more information on how to amend your location services on an Android device, select here.
For more information on how to amend your location services on an iOS device, click here.
Desktop or mobile browsers
When you first open the bet365 website in any mobile or desktop browser, you will receive a prompt to allow location services.
If you are not receiving this prompt, you must update your browsers privacy and security settings.
Important Tip
After updating your privacy and security settings, ensure to refresh your page to receive a pop-up prompting to allow access.
For more information on how to update your privacy and security settings on Chrome, select here.
For more information on how to update your privacy and security settings on Firefox, select here.
Good to know
Firefox is only available on Desktop.
For more information on how to update your privacy and security settings on Safari, select here.
